We stand behind our gear. No matter where you purchased it, and no matter the issue — we’re here to help.
We don’t care about the condition of the product or packaging. We don’t care if it’s custom-made. If you’re unhappy for any reason — even a weird one — we’ll make it right.
These are our best opportunities to show that we’re serious about bringing joy to beekeeping.
Not satisfied or need to exchange your order?
Click below to start your U.S. return and fill out our quick return form.
Start a U.S. Return
(Opens a short form to request a return label)
✅ Easy form
✅ Fast processing
✅ Get store credit or refund once gear is received
Located outside the U.S.?
Use our international portal to initiate your return and get instructions tailored to your region.
Start an International Return
(Takes you to our global returns portal)
✈️ Return from anywhere
🧾 Custom instructions based on your location
🔁 Exchange or refund options available